WHO WE ARE
The address of the page is: https://e-pagonas-shop.gr
The "e-pagonas-shop.gr" website is the official online store for the sale of products via the internet as created by our company. The online store (hereinafter "e-pagonas-shop.gr") recognizes the importance of the issues of the security of the personal data provided to it by its users and of electronic transactions, as a result of which it takes all the necessary technical measures and complies with the applicable legislation on the Protection of Personal Data. In particular, the employees and employees of our company observe and comply with the provisions of the European General Regulation 2016/679 on Data Protection, with the applicable Greek Legislation and with the decisions of the Personal Data Protection Authority.
The purpose of this Privacy and Personal Data Protection Statement (hereinafter "the Statement") is to inform our customers, partners and suppliers about the type of information we collect through this website and how we use this information that we collect either online or through our professional services, or through communication/collaboration with any third party.
Thus, those who visit the "e-pagonas-shop.gr" website can do so without revealing their identity and generally any information regarding their personal information. Optionally, users of our website have the possibility to voluntarily provide us with their personal data so that we can provide them with information and/or specific services.
Please, therefore, when you enter the website of "e-pagonas-shop.gr" to study this Statement in order to be informed about the way we collect, store, use, transmit and protect the information/personal data we receive.
DEFINITION OF PERSONAL DATA
Personal data (personal data) is any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as, for example, the following: your name, postal address, e-mail address, telephone number , or a unique device identification number.
DATA COLLECTION AND PROCESSING
The personal data that we collect and process are those that you provide to us as users of our website. For example, you may provide us with information such as your name and postal or electronic address (e-mail), product shipping-delivery details, your telephone number so that we can contact you. As long as you expressly consent to the use of your personal data, e-pagonas-shop.gr informs you about whether and how they will be used, while while browsing our website, you will be given the opportunity to declare that you do not wish to use this information to further communicate with you beyond fulfilling your requests. In this case, we will respect your wish.
CATEGORIES OF DATA WE COLLECT
In particular, the data we collect and process, following your express consent, are the following:
– Personal information, such as first name, last name, e-mail address, home address, telephone.
– Data for invoicing needs, such as name, company name, address, VAT number, which you provide to us for transaction processing.
– Internet Activity Data generated when you visit our website, such as IP address, operating system.
PURPOSES OF PROCESSING
The personal data we collect is intended to be used for the following purposes:
Identification when entering the website
If you have created a personal account with your previous registration, we will process your data when you log into the account.
Order processing
If you select products or services to purchase from the "e-pagonas-shop.gr" website, we will use the information you provide to fulfill your request or to process any order.
Use for marketing purposes
The information you provide to “e-pagonas-shop.gr” through its website may also be used by us for marketing purposes (e.g. chatbot), only if you give us your express consent.
Debt control
The information you have provided to us in the context of a transaction may be used to check the fulfillment of your legal obligations towards us.
Request management
We use your information when handling your requests related to serving you or exercising your legal rights.
Network security
An IP address is a number assigned to your computer every time you access the internet. It allows computers and network service computers (servers) to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and systems diagnostics purposes. This data may also be used in aggregated form in order to perform an analysis of website trends and performance.
NOTICE TO THIRD PARTIES
D. PAGONAS & CO. OE. does not transfer personal data personal data you provide to any third parties.
Exceptionally, we may share personal data with third parties not affiliated with us, only if this is absolutely necessary for our legitimate professional purposes and business needs and/or if required or permitted by law.
D. PAGONAS & CO. OE. may also disclose personal data in order to respond to lawful requests by law enforcement agencies or when required by applicable law or court orders.
Especially for the purpose of paying for the products you order from our website, we inform you that through it there is an automatic interface with a secure Bank environment, where you will be asked to provide your credit or debit card details, if you expressly consent.
SECURITY AND QUALITY OF INFORMATION
Regarding the protection of your personal data, D. PAGONAS & SIA O.E. undertakes and implements the appropriate measures and procedures, for the entire period in which it owns and processes this data, in order to prevent any accidental loss or destruction and unauthorized and/or illegal access to it, use, modification or disclosure thereof.
In particular (indicative and not limiting):
– We encrypt and anonymize the collected data.
– We have a safe browsing feature on our site (SSR).
– We control with physical and electronic security measures (firewalls) the collection and processing of your data, as well as their subsequent storage by us.
– All the above actions are carried out by our specifically authorized employees and partners, who are contractually bound to comply with the obligations set by law regarding the protection of your data. In this way, only people (our employees or partners) who are properly informed to ensure the confidentiality of their collection and processing have access to your personal information, but are also contractually liable for civil and criminal penalties in case of any violation.
COMPLETION OF INFORMATION
From time to time we may supplement the information you provide us through the "e-pagonas-shop.gr" website with information from other sources, such as e.g. information that confirms your address or other available business information. We do this to keep the information we've collected accurate and to better serve you.
DATA RETENTION PERIOD
D. PAGONAS & CO. OE. keeps your data only for a period of time necessary for the purpose for which it was collected or until its deletion is requested (if this occurs earlier), with the express exception of cases where the law or binding contracts state otherwise.
Personal data retention times are reflected in the processing activity records we keep.
Some categories of data are retained for a longer period of time for the purpose of defending our rights and exercising our legal claims. The processing in these cases will take as long as is necessary for the statute of limitations of either side's claims, the irrevocable termination of judicial or administrative proceedings, in which we may be involved or the completion of an out-of-court dispute resolution process between us, or the cases of accident and safety incident investigation.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA
Every natural person whose data is processed by D. PAGONAS & SIA O.E. and the e-pagonas-shop.gr website enjoys the following rights:
– The right to be informed about how your personal data is used.
– The right to access the data we hold about you as you have the right to be aware of and verify the legality of our processing of it.
– The right to correct, amend and update the personal data we hold about you.
– The right to delete your data. In addition, you have the right to object to or restrict the processing of your data or its collection in certain cases.
The right to portability. You can receive your personal data free of charge in a form that will allow you to access it, use it and process it by the commonly used processing methods. Also, after you ask us to do so, we can also transfer the data directly to another controller.
All the above rights are exercised by submitting a request to the Data Controller, with the following information:
D. PAGONAS (e-mail: info@e-pagonas-shop.gr tel: 6980028052)
We have an obligation to respond to you within (1) month of receiving the request. If the request is particularly complex or there are reasons for an increased number of requests, this deadline is extended for one 1) month.
In addition to the above rights, you reserve the right to submit a complaint to the Personal Data Protection Authority. (www.dpa.gr)
Address: Kifisias 1-3, P.O. 115 23, Athens.
Phone: (0030) 210 6475600
E-mail: contact@dpa.gr
COOKIES AND OTHER TECHNOLOGIES
The e-pagonas-shop.gr website collects the information mentioned in the previous paragraphs through the use of various technologies, one of which is the so-called "cookies" (necessary text files called "text files") in the context of the operation of its website.
Cookies as a set of data, can be sent from the site to your computer's browser and then stored on your computer as an anonymous trace, through which your computer can be identified, but not you. During your visit to our website, cookies are stored on the user's computer (usually in web browsers such as Mozilla, Chrome, etc.) and are used to store and retrieve identifiers and other information on computers, mobiles and other devices.
Each time the user connects to our website, the said files are retrieved, in order to offer the user related services in order for the "e-pagonas-shop.gr" website to operate uninterrupted and without technical problems and damage to computers and files stored on them. A typical example is the recognition of frequent users of the website and their preferences, as indicated by their choices (e.g. selection of specific "buttons", searches, advertisements, etc.), in order to facilitate their access and navigation on it more quickly , to better serve their needs and in general to improve and upgrade the content of our website.
In particular, the categorization of "cookies" used by the website "e-pagonas-shop.gr" is as follows:
- The "necessary" cookies are absolutely necessary for our website to function smoothly and seamlessly (refers to basic e-commerce functions such as e.g. adding to the cart, selecting "desired" products (wishlist) etc.).
– With "functionality" cookies, our website "remembers" your actions and preferences for a period of time, so that you do not need to restore them the next time you enter the site or its individual pages and thus better serve the browsing you on our website, as well as your needs.
– The "analytics" cookies are a "subcategory" (subset) of the above category of "functionality" cookies that are used for our evaluation of the effectiveness of the functions of the "e-pagonas-shop.gr" website, so that we can constantly upgrade your browsing experience on our site.
– Related are "advertising" cookies, with which advertisements on our website are provided related to your interests and offers that are likely to serve your needs taking into account your usual choices when browsing our site. These cookies are also used to evaluate the effectiveness of our advertising campaign at various time intervals.
– "Performance" cookies collect aggregated and anonymous information, without any identifying information of the user. They serve informative purposes for us related to navigation on our website (e.g. page traffic, troubleshooting during navigation, etc.) and aim to improve the operation of the "e-pagonas-shop.gr" website.
– We also implement "web beacon" technology (via Google) so that discreet (usually invisible) verification that a user has access to certain content is carried out.
You can easily accept or refuse the use of cookies by choosing one of the following links: I accept the use of cookies / I do not wish to use cookies. Please read our cookie policy here.
You can also set your browser to ask before receiving a cookie, so you can decide each time whether to accept it. You can also completely disable cookies in your browser, however, in this case our website may not function properly.
LINKS TO WEBSITES THAT DO NOT BELONG TO THE “e-pagonas-shop.gr” WEBSITE
The "e-pagonas-shop.gr" website may contain links to other websites. D. PAGONAS & CO. OE. and the related website "e-pagonas-shop.gr" is not responsible for the personal data handling practices of these sites, nor for their content.
COLLECTION AND PROCESSING OF PERSONAL DATA OF CHILDREN
D. PAGONAS & CO. OE. understands the importance of protecting children's personal data, especially in an online environment. In particular, our website is not directed at children under 16 years of age. It is our policy to never collect or knowingly hold data about any person under the age of 16.
Our company will not collect or process personal data of children under the age of 16, unless parental consent has been given, in accordance with applicable law. In the event that we become aware that a child's personal data has been accidentally collected on our website, we will immediately delete this data.
SHARE FOR AMENDMENTS
D. PAGONAS & CO. OE. constantly updates and improves its website and related products and services, with the result that it is possible to modify this statement as well. Therefore, whenever this statement is substantially modified, there will be a relevant notice on the "e-pagonas-shop.gr" home page for a period of 10 days.
CONTACT
For any clarification or information you wish regarding all of the above, please contact our Data Controller with the details: D. PAGONAS (e-mail: pag-dim@otenet.gr – τηλ : 210 2311 074 | 210 2314 832)